FAQs

What is the Zumba® Vacation at Club Med South of France?

A once-in-a-lifetime vacation! Party, relax and unwind with your besties and celebrity instructors from around the world. Refer to The Experience tab for more information.

What does the price of the Zumba® Vacation at Club Med South of France include?

Your room, all-day gourmet dining & open bar, unlimited water & land sports, day & night entertainment, Wi-Fi & gratuities, children clubs for ages 4-17, and all Zumba activities and concerts.
Refer to pricing page for more information on different pricing options.

Who can attend the Zumba® Vacation at Club Med South of France?

The Zumba Vacation at Club Med South of France is open to everyone! Zumba Instructors, Zumba fans, friends, families and anyone who simply wants to have a fun, healthy, well-balanced, and exciting vacation that will be the experience of a lifetime.

How do I book a room?

Click here and follow the instructions prompted on each page. If you are having trouble booking online, you can always contact us at [email protected] or call a Customer Service number below:

LANGUAGE PHONE NUMBER HOURS OF OPERATION
English (US) 954-925-3755 8:00am to 8:00pm (EST)
French 33 / 182882610 8:30am to 6:00pm (CET)
Spanish (Barcelona) 34 / 932201461 2:00pm to 2:00am (CET)
Spanish (Madrid) 34 / 911238780 2:00pm to 2:00am (CET)
German 49 / 3031877831 8:30am to 6:00pm (CET)
Italian 39 / 694801267 8:30am to 5:00pm (CET)
English (UK) 44 / 2036424672 7:30am to 5:30pm (GMT)

What information will I need to book a room?

The following information is required by Club Med, and needed for every guest in your room:

  • Your Full Legal First and Last Name as they appear on your Government Issued Travel Documents (ie: passport/birth certificate. Middle Names are not necessary)
  • Date of Birth (mm/dd/year)
  • Citizenship
  • Best Phone Number to Reach you
  • Email Address
  • Mailing Address
  • Special dietary or physical needs
  • Multiple Credit Card Payments
    • If you will be paying for your room with multiple credit cards, you will need to have all of the credit card numbers (with expiration date and the card’s verification code/CVV number) as well as the billing name and billing addresses for each card.

What payment options are available?

You can vacation for as little as €200 down and pay the rest later! There are (4) payment options available, making it easy for you to plan and budget for your all-inclusive vacation. Click here for payment option details.

If I choose monthly payments as my payment option, how does the automatic billing work?

The Automatic Billing Plan (recurring billing) allows guests to establish an evenly divided payment schedule up front. Zumba then automatically charges the guest’s authorized credit card for the applicable charges on the scheduled dates (the 30th or the 15th of every month depending on when you originally registered). Guests who wish to enroll in the Automatic Billing Plan will be required to make the initial deposit at the time of registration, and then authorize in advance monthly payments to be processed on the 30th or the 15th of every month depending on when you originally registered. Because the payments are evenly divided, guests are not faced with a large final payment. There is no additional charge for selecting the Automatic Billing Plan. Final payment will be processed on August 1, 2018.

Are there any discounts available?

Yes, members of the Zumba Instructor Network will receive 5% off their reservation. Simply enter the Zumba Instructor ID next to each Zumba Instructor’s name on the reservation to apply the 5% discount to each individual. Limit one registration at a discounted price per ZIN™ Member. If you don’t know your Zumba Instructor ID, log in to your ZIN™ account and look for it under “my account.”

Am I guaranteed access to all activities at the resort?

The Zumba Vacation at Club Med South of France is run “festival style” with multiple events and activities going on simultaneously. All events are general admission. There will be events where capacity is limited, however, most events will repeat multiple times throughout your vacation.

When should I plan to arrive/depart from Nice/Provence before/after the Zumba® Vacation at Club Med South of France?

  • On arrival day, all rooms will be available at 3PM. However, you are more than welcome to join us at 12 noon for lunch and begin enjoying the resort.
  • On departure day, check-out time is at 10am.

How can I learn more about the resort?

Visit the “The Resort” page for more information.

What can I expect to experience in the South of France?

See the “South of France” tab for more information.

What are the sleeping accommodations for the rooms?

Visit the Accommodations page to see how each room is configured.

For Zumba® Instructors: What is the difference between the Zumba® Vacation at Club Med South of France and the ZIN™ Convention?

  • The Zumba Vacation at Club Med South of France is a 5-night themed vacation. Included in your price is your room, All-day gourmet dining & open bar, Unlimited water & land sports, Day & Night Entertainment, Wi-Fi & Gratuities, Children Clubs for ages 4-17, and access to all the Zumba events offered onsite – including Zumba classes with over 20 of your favorite presenters from all around the world, motivational speakers, nutrition seminars, cooking demonstrations, live music concerts and so much more.
  • The entire resort is ours. Every single person there has at least one thing in common. We all share a passion for something that makes us feel good and we have a deep connection to – the Zumba program. Imagine having a family vacation with hundreds of family members sharing in the creation of memories that will last a lifetime. The entire content at the resort is catered to our common interest. We will be flying in over 20 Zumba Instructors from all around the world to provide you with the best Zumba classes you have ever taken in a setting that is beyond spectacular.
  • Music – we will have live music acts all throughout the resort.
  • Motivational speakers, Zumba activities, and much more.
  • All these things make this Zumba Vacation at Club Med South of France completely different to any other Club Med resort. The experience we are providing is one of a kind and has everything a standard Club Med Vacation would offer plus TONS more.

The Zumba Instructor Convention continues to be our premier education event exclusive to ZIN Members only.

What is the Zumba® Vacation at Club Med South of France cancellation policy?

The 2018 Zumba Vacation at Club Med South of France is non-refundable and non-transferable. There are no refunds for cancellations; no exceptions. Your deposit, any other payment and attending the Zumba Vacation at Club Med South of France confirms that you accept and agree to all Terms & Agreements including our cancellation policies. Travel insurance is included in the price of your vacation. Please click here to see the terms of coverage. All cancellation requests must be submitted in writing. Please email [email protected] to cancel your reservation.

When will registration for the Zumba® Vacation at Club Med South of France close?

Registration will close on September 29, 2018 unless it sells out sooner. For inquiries past the noted deadline, please contact [email protected] or call us at a number below and we will try our best to accommodate your request:

LANGUAGE PHONE NUMBER HOURS OF OPERATION
English (US) 954-925-3755 8:00am to 8:00pm (EST)
French 33 / 182882610 8:30am to 6:00pm (CET)
Spanish (Barcelona) 34 / 932201461 2:00pm to 2:00am (CET)
Spanish (Madrid) 34 / 911238780 2:00pm to 2:00am (CET)
German 49 / 3031877831 8:30am to 6:00pm (CET)
Italian 39 / 694801267 8:30am to 5:00pm (CET)
English (UK) 44 / 2036424672 7:30am to 5:30pm (GMT)

Can my spouse (and children) attend if he/she is not interested in the Zumba® program, but simply want to enjoy the Zumba® Vacation at Club Med South of France?

Yes. There are over 60 activities and entertainment options at the resort for people not interested in Zumba activities. See a full list of Zumba Vacation at Club Med South of France activities on the Things to Do page.

Is Zumba® wear merchandise available for sale at the Zumba® Vacation at Club Med South of France?

Yes, Zumba Wear apparel and merchandise will be available for purchase.

Is the airfare included in the price of the Zumba® Vacation at Club Med South of France?

No, airfare is not included in the price of the Zumba Vacation at Club Med South of France.

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COUNTRY PHONE NUMBER HOURS OF OPERATION
United States 954-925-3755 8:00am to 8:00pm (EST)
France 33 / 182882610 8:30am to 6:00pm (CET)
Barcelona, Spain 34 / 932201461 2:00pm to 2:00am (CET)
Madrid, Spain 34 / 911238780 2:00pm to 2:00am (CET)
Germany 49 / 3031877831 8:30am to 6:00pm (CET)
Italy 39 / 694801267 8:30am to 5:00pm (CET)
United Kingdom 44 / 2036424672 7:30am to 5:30pm (GMT)

Email: [email protected]

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